Classical music marketing: Norm Lebrecht needs a beer or two (updated)

Back in 2007, long before All is Yar was a mere Fig Newton of my imagination, Victoria Bitter (VB) beer company teamed with the Melbourne Symphony and Orchestra Victoria — playing together as the “Victoria Bitter Orchestra” — to create a unique commercial:  it featured the combined orchestras playing VB’s jingle using variations on a theme of VB bottles in lieu of their regular instruments.  They posted the commercial and a behind-the-scenes video on YouTube, to the thanks and amusement of us all.

After I created this fine blog, I posted the two videos as well as some commentary and suggestions on other potential partnerships (click HERE to see the videos & suggestions).

It turns out that one of the men behind the creation of this commercial was Matthew VanBesien, formerly of the Melbourne Symphony and, as of January 2012, the soon-to-be Executive Director of the New York Philharmonic.

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Classical music marketing done right: behind the SLSO’s “Save Powell Hall” campaign

As I’ve mentioned in the past, classical music marketing and advertising can be a thankless job.  If you think it’s easy, you try finding something new to say about  music that’s been around for hundreds of years.  Go ahead, I’ll wait. . . . See?  Not exactly a piece of cake.

No one likes doing the same old thing, but I can’t really hold it against those organizations that fall back onto the two most popular  ways to build interest and excitement about your typical orchestral concert:  hype the warhorse and/or hype the big-name personality, usually with one or more exclamation points:  Beethoven’s 5th!!  YO-YO MA!!!

Obscure programming creates a tougher challenge, but also provides an opportunity to be more creative.  And by far, the best orchestral marketing and advertising effort I’ve seen lately — probably ever — is St. Louis Symphony’s “Save Powell Hall” campaign.

Take a deep breath and relax.  There is nothing actually wrong with the orchestra’s historic home — the campaign aims to create buzz for this coming weekend’s performance of Prokofiev’s Scythian Suite.  It is attention-grabbing, clever, and multi-faceted, brilliant in concept and perfectly tongue-in-cheek in execution.  But has it been effective?  Given the alarmist nature of the tagline, has there been any negative backlash?

A campaign this good demanded  more attention, so I spent some time chatting with Jonna Robertson, Vice President of Marketing for SLSO, to get those questions answered and to find out more about the campaign.

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Classical music marketing — try it yourself, win LA Opera tickets

Just got back from a week’s vacation up in Northern California:  fun in Yosemite, Napa, and Sonoma.  I spent some quality time outdoors hiking and relaxing, not to mention tasting some very yummy wines (more on that in the near future).  Much of the week was spent unplugged and away from the internet (partially by design, partly unplanned), but now I’m back to Southern California with some solid bandwidth and a full-sized keyboard, ready to blog again. I returned to find a couple of my fellow bloggers making some pokes and jabs at a pair of local classical music marketing campaigns:

Los Angeles Opera's website creative for Cosi fan tutte

  • Brian at OutWestArts.com scoffs at the Los Angeles Philharmonic’s latest posters and their image of Gustavo Dudamel emblazoned with the slogan “Passion Forward”
  • Tim Mangan at ClassicalLife.net has some fun with Los Angeles Opera’s latest redesign of their website, especially their efforts to come up with snappy one-line slogans for their productions  (e.g., “Eugene Onegin:  from the composer of Swan Lake!“).  Tim goes on to offer some of his own hilarious suggestions for some other operas.  A must read.  Two of my favorite gems:  ”The Turn of the Screw — Sounds like porn, and it kind of is!”  and ”Rigoletto — We have a hunch you’ll like this one!”

(Special props to Diane Rhodes Bergman, VP of Marketing and Communications for LA Opera, for joining in the fun in the comments and responding to some questions from other posters.)

For their part, the LA Phil has received a certain amount of flack by those accusing them of over-hyping Gustavo Dudamel.  I blame the hero-hungry media for the eventual excessive hype, and I think the LA Phil marketing department has merely been doing their job.  In fact, the orchestra has a long history of capitalizing on the star power of their music directors — exotic and dashing Zubin Mehta, Armani-clad and fedora wearing Carlo Maria Giulini, Hollywood-connected André Previn, and the legendary bicep-baring poster of Esa-Pekka Salonen that the Los Angeles Times lamented once it disappeared.    Other cities are equally likely to celebritize their own conductors:  during Michael Tilson Thomas’s first season in San Francisco, you couldn’t turn a street corner without seeing a poster with “MTT:SFS” hanging from a lamp post; Ricardo Muti’s visage has been prevalent in Chicago this past season.

Marketing — much like music — is one of those professions done in full view of everyone else, and advertising in particular is something about which everyone is bound to have an opinion.  I  sympathize with the marketers.  It’s not easy to break through the clutter, raise awareness, and increase consideration for any product that’s trying to attract a new audience; classical music is particularly difficult given that the “product” (i.e. the music being presented) is at least 50 years old under the best of circumstances, with most popular works being 100+ years old.  What can be said about Tchaikovsky or Gounod that is truly fresh and original?  That doesn’t make it particularly commendable to call Roméo et Juliette “The World’s Most Famous Love Story” for the umpteen-millionth time, but it isn’t so horrible either.

So you think you can do it better yourself?  Here’s your chance:  LA Opera is looking for a new name for their blog, and they want help from people like you and me.  I received this email from Shannita of LA Opera in the first issue of their new e-newsletter:

New Season, New Blog and a Contest!

Welcome to the first issue of LA Opera’s new e-Newsletter. In it, we’ll take you behind the scenes of LA Opera and keep your informed on the latest company news.  We’ve also got a newly redesigned website and brand new blog where you’ll get a glimpse into what goes on behind the scenes. The only thing our blog needs is a name. That’s where you come in… We need your help naming it because the title “LA Opera Blog and News” is admittedly, rather bland. (Which is something we, and the 2011|12 Season, are not!)

Submit your title ideas to contest@laopera.com with “Name That Blog” in the subject line for a chance to win 2 tickets to Eugene Onegin performance of your choice.* Submissions will be accepted until August 31st and a winner announced on September 6th. We can’t wait to see what you come up with!

*transportation not provided

I’ve submitted a few of my own ideas (“Raking the Stage” is my personal favorite) and we’ll see if they like any of them.  Perhaps you can do better.  Good luck to us all.

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