Ford initial quality takes a dive; no one is surprised by this, right?

J. D. Power and Associates (JDPA) released the 2011 results of their much-watched Initial Quality Study (IQS).  The noteworthy findings are: Lexus has the fewest problems of any brand in the industry.  The leading seller of luxury vehicles in the US won highest-quality awards in every segment in which they were eligible, with ES, GS, GX, … Continue reading